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Contact Info

Commercial Family Education Loan (FFEL) Servicing:
636.534.2815 (International)
1.800.945.4701 (Toll Free)

Fax:
1.888.212.5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT

CASH Loan Servicing:
636.534.2815 (International)
1.800.945.4701 (Toll Free)

Fax:
1.888.212.5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT

Direct Loan (DL) Servicing:
1-888-866-4352 (Toll Free)
636-532-0600 (International)
TTY: Dial 711

Fax:
1-866-222-7060 (Toll Free)
636-787-2790 (International)

Hours of Operation:
Monday: 8 AM – 11 PM Eastern Time (ET)
Tuesday - Friday: 8 AM – 8 PM ET
Saturday: 10 AM – 2 PM ET

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NMLS Resource Center NMLS # 1442770

Copyright © 2025 Higher Education Loan Authority of the State of Missouri (MOHELA). All Rights Reserved.

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